Customer Service

At My Roof Shop, we're dedicated to providing exceptional customer service to ensure your experience with us is smooth and enjoyable. Whether you have questions about our products, need assistance with an order, or simply want to provide feedback, our team is here to help.

How Can We Assist You?

Order Inquiries: Need to track your order, modify it, or inquire about shipping times? Our dedicated team is ready to assist you with any questions or concerns you may have regarding your orders.

Product Information: Unsure about which product is right for you? Looking for more details about a specific item? Our knowledgeable representatives are here to provide you with all the information you need to make an informed decision.

Returns and Exchanges: Not satisfied with your purchase? Our hassle-free return and exchange policy ensure that you can shop with confidence. Let us guide you through the process and find the best solution for your needs.

Technical Support: Encountering technical difficulties while browsing our website? Experiencing issues with your account? Our technical support team is here to troubleshoot any problems you may encounter and provide prompt assistance.

Get in Touch

We understand that every customer is unique, and we're committed to addressing your individual needs with personalized attention. Feel free to reach out to us via  email during our business hours, and we'll do our utmost to assist you promptly.

Email: info@myroofgroup.com

Customer Satisfaction Guarantee

Your satisfaction is our top priority. If for any reason you're not completely satisfied with your experience, please don't hesitate to let us know. We value your feedback and will work tirelessly to ensure that your concerns are addressed to your satisfaction.

Thank you for choosing My Roof Shop. We look forward to serving you!