Return Policy
- We want you to be completely satisfied with your purchase, and our return policy is designed to ensure a smooth process. If you’re not fully happy with your item, you can return it within 15 days of order completion. This return window allows you to assess the product and decide if it meets your expectations.
- To qualify for a return, the item must be unused, undamaged, and in its original packaging, which helps us maintain product quality for all customers. We ask that you carefully inspect the item upon arrival and contact our support team immediately if any issues are detected, such as damage or defects.
- Typically, the buyer is responsible for return shipping fees. However, if the item arrives damaged or there is an error on the seller’s part, we may waive the return shipping costs. We recommend using a reliable, trackable shipping service for returns, as we cannot guarantee receipt of returned items without tracking.
Please contact our customer support team to initiate a return, and they will guide you through the process. Once we receive and inspect the returned item, you’ll be notified about your refund status. Processing times may vary, but we strive to complete refunds promptly.